Privacy Policy

Miwa mobile account deletion

You can request account deletion in the Miwa app or on our account deletion page. Access is disabled immediately. We remove your Supabase identity, profile, preferences, ratings, notifications and guide access. We disconnect purchases from your profile and retain only payment reference, amount, currency, status and dates needed for accounting. Payment provider payloads and contact details are removed. A one-way digest of your former account ID is kept to reject old sign-in tokens.

Delete my account

1. Introduction

Miwakpon Cotonou ("we", "our", or "us") is committed to protecting your privacy. This privacy policy explains how we collect, use, disclose, and protect your personal information when you use our Cotonou digital guide service.

2. Information We Collect

We collect the following information when you use our service:

Identification information: name, first name, email address
Payment information: transaction amounts, payment methods (processed by our secure payment providers)
Preference information: preferred language for the guide
Technical data: IP address, browser type, pages visited (to improve our service)

3. Use of Information

We use your information to: provide and improve our digital guide service, process your payments, send you the link that lets you set your password and access the guide, personalize your experience according to your preferred language, and communicate with you regarding your account or our services.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only with our trusted service providers (payment processors, email services) who help us operate our service, provided they agree to keep this information confidential.

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your passwords are encrypted and stored securely.

6. Your Rights

You have the right to access, modify, or delete your personal information at any time. You may also object to the processing of your data or request the portability of your data. To exercise these rights, contact us using the contact information provided.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with our legal obligations. If you delete your account, we will delete your personal data within a reasonable time, unless the law requires us to retain it.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "last updated" date.